Frequently Asked Question

1. How much do I need to open a live trading account?
• You can start trading with as little as $250.00
2. Where are my funds kept?
• Your funds are kept at our FCM's Bank.
3. How can I withdraw from my account?
• Please contact us for a withdrawal form. Click here
4. Where is the Foreign Exchange located?
• The foreign exchange does not have a central location, being that it is not centralized (i.e. New York Stock Exchange, London Stock Exchange)
5. How do I open a new account?
• To open a new trading account click here
6. When is the best time to trade?
• Spot Trader is open for trading 24 hours a day, 5 days a week.  Best times vary depending on which currency you are trading.
7. What currency pairs are traded the most?
• EUR/USD, USD/JPY, and GBP/USD
8. Do you offer charts?
• Yes, the MetaTrader 4 platform has built in customizable charting
9. Can I trade on my PDA?
• Yes, If you have a handheld device and wish to trade on the Mobile platform, click here
10. Will I have access to historical account data?
• Yes, at any time you may request a history report on all trades made in your account directly from the platform or click here to sign in and view your trade history online
11. What happens if I am in a position and I lose power?
• All problems with individual trades will be addressed by our FCM
12. What is a Bid and a Ask price?
• Bid – amount if you sell. Ask – amount paid if you buy
13. Do you offer free Demo's of your trading platform?
• Yes, for a free 30 day demo, click here.
14. What are your spreads?
• Spreads vary by currency.  They average between 2-3 pips
15. What kind of leverage do you offer?
• Our FCM, offers 100 to 1 leverage by default. In some circumstances, you can request an increase in leverage (up to 200:1). All request are to be made to our FCM.
16. What is a margin call, and how can I protect myself against one?
• A margin call is when you are at a 50% loss of value reflected in your account balance. Account liquidation takes place when you are at a 70% loss. To protect yourself from margin calls, trade with stop/losses, however there are no guarantees on fills.
17. How often can I trade?
• There is no limit on how many trades you can make.
18. Do you allow scalping?
• We don’t condone any one particular type of trading style.
19. How do I get a username and password for the Multi-Terminal Demo?
• To use the Multi Terminal you must register and download and install the Spot Trader demo. The same username and password issued at the end of the installation can be used for the multi Terminal Demo